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Privacy Policy

Privacy Policy (UK-Compliant)

1. Overview

We are committed to protecting your privacy and handling your personal data with care. This policy outlines how we collect, use, protect, and share personal data in accordance with UK GDPR and the Data Protection Act 2018.

2. Information We Collect

Personal data you provide:

  • Name, email, phone number, address, company details (e.g., when filling out forms, contacting us, subscribing)
    Automatically collected data:

  • IP address, browser type, device, pages visited, usage patterns, tracking data via cookies legalfoundations.org.ukCookieScript.

3. Legal Basis for Processing (UK GDPR)

Our processing is based on:

  • Consent (where applicable);

  • Contractual necessity (e.g., providing services);

  • Legal obligation;

  • Legitimate interests, balanced with your rights and freedoms WIREDlegalfoundations.org.uk.

4. How We Use Your Data

  • Respond to inquiries, deliver services, send updates or marketing (if consented)

  • Improve our website and user experience

  • Ensure security, prevent fraud, meet legal and compliance requirements WIREDlegalfoundations.org.uk.

5. Cookies and Other Tracking

We use cookies and similar technologies. As required by PECR, we obtain consent for non-essential cookies and explain their purpose clearly in our cookie banner NI Business InfoIT Governance.

6. Sharing Your Information

We do not sell your data. We may share with:

7. International Transfers

If data is transferred outside the UK, we ensure appropriate safeguards are in place (e.g., standard contractual clauses) Privacy Laws Hub.

8. Your Rights

You have the right to:

  • Access, rectify, erase, restrict or object to processing

  • Data portability

  • Withdraw consent

  • Lodge complaints with the ICO (Information Commissioner’s Office) legalfoundations.org.ukGOV.UK.

9. Data Security & Retention

We implement technical and organizational safeguards (e.g., encryption, access controls). Personal data is retained only as long as necessary, then securely deleted WIREDlegalfoundations.org.uk.

10. Business & Regulatory Information

As required under UK law, our website also includes:

  • Legal disclosures: company name, registered number, address, VAT number (if applicable) and contact info NI Business Info.

11. Children

Our services are not aimed at individuals under 13 (or applicable age as required). We do not knowingly collect data from minors.

12. Updates to This Policy

We review and update this policy at least annually or when legal/practice changes occur CookieScriptLegalVision UK.

13. Contact Us

For queries or data requests,

Email: info@pro-fix.co.uk

Terms of Service (TOS)

Effective Date: 1st September 2025

Last Updated: 1st September 2025

1. Acceptance of Terms

By using our website or services, you agree to be bound by these Terms.

2. Legal Framework

  • These TOS are legally binding under Consumer Rights Act 2015 and related UK laws Sprintlaw UKLegalo.

  • They constitute a contract, with you providing offer and us providing acceptance.

  • To ensure enforceability, we require active consent (e.g., via 'I Accept' checkboxes) — also known as "clickwrap" agreements Sprintlaw UK.

3. User Obligations

You agree not to misuse the site, comply with applicable laws, and maintain accurate account information.

4. Services, Pricing & Payments

  • Our services/products are described clearly.

  • Pricing includes VAT and delivery costs where applicable Legalo.

  • Payment terms are specified at checkout, and you agree by completing the purchase.

5. Delivery & Returns

For goods/services:

  • Delivery timelines and cancellation rights (14-day cancellation rule per Consumer Rights Act 2015) are clearly set out Legalo.

6. Limitation of Liability

We limit liability to the extent permitted by law, excluding indirect or consequential losses except where prohibited by applicable consumer law.

7. Intellectual Property

All content on the site is ours (or licensed). You may not use it without permission.

8. Governing Law

These Terms are governed by UK law, and UK courts have exclusive jurisdiction.

9. Amendments

We may update TOS as needed. Changes will be effective upon posting, with notice provided to users where material.

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